Group EN - Engagement
Score: EN01 - Clients Engaged (Per Month)
Score: EN01 - Clients Engaged (Cumulative)
The total number of clients that have engaged Residents First
Score: EN02 - Direct Support (Per Month)
Score: EN02 - Direct Support (Cumulative)
The total number of clients being directly supported by Residents First
Score: EN03 - Partner Support (Per Month)
Score: EN03 - Partner Support (Cumulative)
The total number of clients being supported by one of Residents First's partners
Group TN - Tenure
Score: TN01 - Freehold Sites (Per Month)
Score: TN01 - Freehold Sites (Cumulative)
The total number of Freehold sites being supported by Residents First
Score: TN02 - Leasehold Sites (Per Month)
Score: TN02 - Leasehold Sites (Cumulative)
The total number of Leasehold sites being supported by Residents First
Score: TN03 - Mixed Sites (Per Month)
Score: TN03 - Mixed Sites (Cumulative)
The total number of Mixed sites being supported by Residents First
Group PR - Progress
Score: PR01 - Transition Plans (Per Month)
Score: PR01 - Transition Plans (Cumulative)
The total number of clients that have a transition plan to move to a new Managing Agent
Score: PR02 - Transitioned Clients (Per Month)
Score: PR02 - Transitioned Clients (Cumulative)
The total number of clients that have completed their transition to a new Managing Agent
Score: PR03 - Clients Reclaiming Fees (Per Month)
Score: PR03 - Clients Reclaiming Fees (Cumulative)
The total number of clients that are in the process of reclaiming fees from their Developer or Managing Agent
Score: PR04 - Clients Reclaim Amount (Per Month)
Score: PR04 - Clients Reclaim Amount (Cumulative)
The total fees that clients are in the process of reclaiming from their Developer or Managing Agent
Score: PR05 - Clients Reclaimed Amount (Per Month)
Score: PR05 - Clients Reclaimed Amount (Cumulative)
The total fees that clients have successfully reclaimed from their Developer or Managing Agent
Score: PR06 - Clients in Control (Per Month)
Score: PR06 - Clients in Control (Cumulative)
The total number of clients that are now in control of their Management Company
